WARRANTY
MISSING AT SEA WARRANTY POLICY
12-Month Product Warranty We stand behind the quality of our gear. All Missing At Sea products are covered by a 12-month warranty from date of purchase against manufacturing defects and faulty materials.
WHAT'S COVERED:
✓ Manufacturing defects
✓ Faulty materials
✓ Product failures under normal use
WHAT'S NOT COVERED:
✗ Damage from misuse or abuse
✗ Normal wear and tear
✗ Accidental damage
✗ Products altered or modified
✗ Damage from saltwater corrosion (if not properly maintained)
WARRANTY CLAIMS:
To make a warranty claim, you'll need:
- Proof of purchase (receipt or order confirmation)
- Photos of the defective product
- Description of the fault
- Contact us at INFO@MISSINGATSEA.COM.AU with the above information. We'll assess your claim and provide a replacement, repair, or refund at our discretion.
- This warranty is in addition to your rights under Australian Consumer Law.